User guides, links

and FAQs

Help and Resources

System Guides

Transgrid Critical Risk Protocol

Click here to download a copy of the Transgrid Critical Risk Protocol.

Power System Safety Rules

The purpose of Transgrid’s Power System Safety Rules is to keep workers safe when they are exposed to the hazards of working on a transmission network.

Advancing our Power Systems Safety Rules – Release of version 5.4

We have recently completed a review of our current PSSR. The goal of the review was to ensure that our PSSR, is set up to ensure we have a workforce with the right skills to meet the rapid growth strategy and respond to feedback from our Delivery Partners.

For further information on these PSSR categories, you can access the Safe Work Handbooks located at; https://www.transgrid.com.au/safety/workplace-safety/power-system-safety-rules

Scan QR code to access Safe Work Handbooks

Important Dates and Actions you may need to Complete.

PSSR Version 5.4 roles will be available from the 1st of July 2023 and all role transition requirements must be completed by the 30th September 2023.

For more detail on the rollout of this new version of PSSR and changes to roles watch this video and download PSSR V5.4 Role Changes.

More detail on changes to PSSR 3.3 and PSSR 6.1

Assessed as high-risk roles, Safety Observer and Mobile Plant Assessment are now separate authorisations under Category 8 – Mobile Plant.

This means PSSR category 3.3 and 6.1 will be split into 3 roles. For more Information download PSSR 3.3_6.1 Changes.

Important note: Not every person who held PSSR 3.3 or 6.1 must hold the mobile plant PSSR roles. Our Delivery Partners (contractors) should discuss this with their Transgrid representative to determine adequate resources based on the work activities.

More Information

Please discuss with your Transgrid representative or email safety@transgrid.com.au.

Transgrid Training Group

Transgrid Training Group provide company specific and nationally recognised (RTO) training for external partners and subcontractors.

Click to read more about Training.

PSSR Public Courses Calendar

Personalised User Guides

The below user guides provide step by step instructions to assist Contractors using the WSAT system based on their role.

Quick Submit Verification Supplier Portal Overview

Helpful Resources

Workforce Management Administrators Support Page

Our Knowledge Base now provides comprehensive guidance on various aspects of our system. This includes instructions on accessing your account and registering, navigating our supplier portals, managing roles and worker subscriptions, setting up and using the Workforce by Avetta Mobile App and other support materials.

Transgrid Business Rules

The Business Rules specify the requirements of the documents you upload in the system. Ensuring your documents meet these requirements will save time and have your business and workers approved faster.

Adding and Removing a Cardholder (print and scan)

Complete and return this form if you have a new worker who is already registered to a different company in the system, and you need them added to your company. Workers can be removed from your company by an administrator directly in the system. Instructions on how to complete this process are available under the End Employment sub-heading of this page: https://kb.pegasus.net.au/display/WFMS/Supplier+Portals

Safety and Environment Management System Review Links

Frequently Asked Questions

Where do I register in the system?

Select the FIND MY PROJECT button at the top of the page to find and select the project you will be working on. From the project’s page, you will be able to begin in the Transgrid Worker Safety, Authorisation and Training System, and register your business. Once you have registered both your business and workers (you will be emailed login details to register workers on business registration approval), you can create an account in Pegasus Gateway (button at the top of the page).

How much does registration in the system cost?

Business registration

If you already have a valid business registration in the Transgrid WSAT system, there is no additional cost. If this is your first time registering your business:

    • Year 1 costs $125 + GST for the verification of your documents and information, and the maintenance of your account. A desktop Safety Management System (SMS) review may be required dependent on the classification of the services or works being provided:
      • Principal Contractor – Category A Review – $750 + GST
      • Delivery Partner with subcontractors and/or providing scope of work utilising your safety management system – Category A Review – $750 + GST
      • Delivery Partner providing services or works under Transgrid’s safety management system – Category B Review – $200 + GST
      • Delivery Partner providing consulting or office-based services – Basic Registration – $125 + GST
    • Year 2 costs $125 + GST annually.

Note: All companies classified as Category A must ensure that subcontractors engaged to work on Transgrid contractors are linked to their company. Please click here to learn how to link in ‘Company Relationships’.

Worker registration

  • Year 1 costs $90 + GST per worker for the management of roles, verification of documents, inductions and contractor card.
  • Year 2 costs $45 + GST per worker.

What documents do I need to upload to register?

The documents you upload will depend on the work your business does for Transgrid.

Business:

  • Insurances such as Workers Compensation and Public Liability
  • Company Trade Licences
  • Safety and Environment Management System (SEMS) documentation or AS4801 compliance information

Workers:

  • Passport-sized photograph
  • Generic induction cards
  • High risk licences
  • Trade or tertiary qualifications
  • Certificates or statements of attainment

How does the system benefit contractors?

Registration ensures you are aligning to Transgrid Health and Safety commitments, representing our firm position that all accidents are preventable and risk management is key to achieving our goal of zero injuries.

The system is your opportunity to prove you have the systems, qualifications and competencies to work safely for Transgrid.

Benefits include:

  • joining an online database of trusted and qualified businesses and workers
  • having higher quality work opportunities because you can prove you’re fit to work
  • maintaining an online, portable profile
  • receiving electronic reminders to stay compliant and ready to work
  • having licences, competencies, inductions, and documents verified by qualified auditors and industry specialists
  • managing your own profile – roles, competencies, and training – in the system at any time, 24/7
  • accessing a support centre of industry and software specialists if you need help reaching compliance or navigating the system.
  • enjoying a transparent cost model

Who do I contact if I have questions about the system?

You can contact Avetta, who manages the system on behalf of Transgrid. Visit Contact Us for details.

How is my personal information protected?

Transgrid respects the privacy of persons utilising this system and is committed to protecting and safeguarding your personal information. Transgrid’s Privacy Policy provides information on the reasons Transgrid collects your personal information, the types of personal information Transgrid collects and how it is kept secure.

Transgrid requires contractors to register and maintain their compliance in their online Worker Safety, Authorisation and Training (WSAT) system. The system is managed on our behalf, workforce management software and safety experts. Please find their Privacy Policy here.

Am I a direct contractor or a subcontractor?

As you register your company in the WSAT system, you will need to select whether you are a direct contractor or a subcontractor to Transgrid. Both direct and subcontractors must register.

  • Direct Contractor – invoice Transgrid directly
  • Sub-contractor – does not invoice Transgrid directly. You sub-contract to a Direct Contractor

How do I link my subcontractors to my company? OR How do I link to our Direct Contractor onsite?

The linking between a Principal and Subcontractor is typically initiated by the Principal or Lead contractor sending you an invitation to register by email. A Subcontractor can also identify their relationship with a Principal or Lead Contractor themselves. Please review the Company Relationships User Guide here for the step by step process.

As a subcontractor to a Principal or Lead Contractor you ONLY need to register your business name, which is free of charge. You are not required to provide evidence of insurances or complete a Safety and Environment Management System (SEMS) review.

How do I download a document on a mobile device?

To download a document from the Learning Management System on your mobile:

  • Click on the forward arrow, allowing you to view all pages in the document. When you get to the last page, tick to acknowledge.
  • Press Click to download and select where to save it on your mobile.

Who should have administration rights for my company in the Transgrid WSAT System?

Only current employees from your company who access to maintain company compliance and worker records should have administration rights in the system.

How do I maintain and remove company administration rights?

It is important to inactivate users in the system that leave your business so they are unable to access your company’s data after they have left. You can change/inactivate users in Onsite Track Easy by following the instructions in this procedure: Users & Access Rights

How do I offboard workers?

When a worker leaves your business it is important to end their employment in the system so they can no longer access site representing your company.

This will also turn off the reminders for expiring documents and training for workers that you no longer need to maintain, keeping your company data up to date. You can end employment of workers by following the steps in this procedure: User Guide – Ending Worker Employment in Worker Portal

Can you assist with VPN Configuration issues?

Regarding the potential issue of VPN blocking traffic to/from clui or poweredbyonsite domains, we acknowledge the importance of addressing this concern. While we are unable to provide assistance with specific environmental configurations, it is plausible that if the VPN is restricting traffic to/from these domains, it could be a possible cause for the encountered errors.

It’s worth noting that we have clients successfully using various VPNs without any issues, indicating that this problem may be isolated to the specific VPN configuration or, if not affecting all users, to common environmental variables (such as third-party extensions or security software) on the users’ end.

For a more tailored resolution, we recommend reaching out to your IT support team, as they possess the necessary knowledge of the environments and the VPN in question. They can provide targeted assistance and ensure a smoother experience for users.